At AddSkill, we value your satisfaction and aim to provide a transparent and hassle-free experience. Please take a moment to familiarise yourself with our refund policy:
- Eligibility:
- Refund requests are accepted within 7 days from the date of course enrolment.
- Courses purchased through third-party platforms are subject to their respective refund policies.
- Valid Reasons for Refunds:
- Technical issues preventing access to the course.
- Dissatisfaction with the course content or delivery (within the first 7 days).
- Refund Process:
- Submit your refund request through our email studentcare@addskill.live with the subject “Refund Request.”
- Provide the necessary details, including your enrolment number and a brief explanation of the reason for the refund.
- Processing Time:
- Refunds are typically processed within 15 business days after receiving and reviewing your request.
- Exceptions:
- Refunds will not be issued for courses completed beyond the specified refund period.
- No refunds are provided for courses purchased during promotional events or discounted offers.
- Contact Us:
- If you have any questions or concerns regarding our refund policy, please reach out to our student support team at studentcare@addskill.live .
AddSkill reserves the right to modify this refund policy at any time. Ensure that you review the latest version before making any purchase. Thank you for choosing AddSkill for your learning journey.